After a year of disruption, reorganisation and loss in the UK’s call centres, this article surveys ongoing developments in call centre workers’ organising and considers the potential for long-term change. This article was first published by Notes from Below.
The last year has been one of increased risk and tragic loss in this already unsafe industry, but there are signs of hope in the emergence of vital and promising organising efforts.
Morgan Rhys Powell
Fight Like Hell for the Living: A Year of Struggle in UK Call Centres
SOURCE: libcom.org
